Intermittent "Desolvation temperature failed to settle" error on Xevo TQ-S micro - WKB75746
Article number: 75746
SYMPTOMS
- Sample set is occasionally interrupted by "Desolvation temperature failed to settle" error
- Desolvation temperature drops to 50 °C
- On tune page, Source ID shows "Unknown:0" instead of "ESI"
ENVIRONMENT
- Xevo TQ-S micro
CAUSE
The source housing cable is not firmly secured in port on Xevo.
FIX or WORKAROUND
Remove and reseat the source housing cable.
ADDITIONAL INFORMATION
id75746, Electrospray, XEVOTQS, XEVOTQSCRO, XEVOTQSIVD, XEVOTQSMIC, XEVTQSMIVD