Skip to main content
Waters

MS scan detects the spectrum of the target compound cleavage: Caused by temperature - WKB74701

Article number: 74701

SYMPTOMS

MS scan detects the spectrum of the target compound cleavage.

ENVIRONMENT

  • SYNAPT G2-S
  • SYNAPT G2-Si
  • Xevo G2-S
  • Xevo G2-XS

CAUSE

High desolvation temperature.

FIX or WORKAROUND

  1. Open the Tune page.
  2. Select the mode (Positive/Negative, Sensitivity/Resolution) to be used for analysis.
  3. Lower the Desolvation in the Temparature column to 300° C.

If the problem persists, see the following articles.

MS scan detects the spectrum of the target compound cleavage: Caused by StepWave
MS scan detects the spectrum of the target compound cleavage: Caused by Collision Energy

ADDITIONAL INFORMATION

The following ions tend to undergo in-source decay.
– Ions less than m/z 300
– Ions with high valence
– Ions with unstable structure

 

id74701, MALDIG2SI, SYNG2SHD, SYNG2SHDML, SYNG2SIHD, SYNG2SIMS, SYNG2SMS, SYNG2SMSML, XEVOG2SQTF, XEVOG2STOF, XEVOG2XSTF

Not able to find a solution? Click here to request help.