- Real-time update on the tune page is not working
- No ions are seen
- The mass range goes up to 200,000 Da, instead of the selected mass range
- MassLynx 4.1
- SYNAPT G2
- SYNAPT G2-S
- SYNAPT G2-Si
- Xevo G2
- Xevo G2-S
- Xevo G2-XS
The ADC card is locked up.
FIX or WORKAROUND
- Exit MassLynx.
- Click on the start button for Windows, and in the search function type "run".
- Select the Run program (flying window with Run next to it).
- Type "telnet epc".
- A black window opens with an arrow prompt. Type "wt_Reboot" and hit Enter.
- Allow two to three minutes for the reboot.
- If this fails to resolve the issue, close the window and do an electronic reboot on the QTof.