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Lost communication with Xevo G2 Tof on UNIFI - WKB62732

Article number: 62732

SYMPTOMS

  • No fluidics readback for the Xevo G2 Tof in the acquisition console
  • Xevo G2 Tof console doesn't respond to reset commands

ENVIRONMENT

  • UNIFI workstation
  • Xevo G2 Tof
  • Xevo G2-XS

CAUSE

Power outage at site

FIX or WORKAROUND

  1. With UNIFI still open, go to the back of the Xevo G2 Tof and move the pump override switch (top switch) from the Auto position to the Override position.
  2. Move the electronics switch (bottom switch) from On to Off.
  3. Turn off the external EPC.
  4. Wait at least 2 min.
  5. Turn on the electronics switch.
  6. Turn on the external EPC.
  7. Monitor the response within UNIFI. Check for things like the fluidics showing an estimated time left for each sprayer, the vacuum readings updating, source is in Standby, and so on.
  8. When communication is established, switch the pump override switch back into the Auto position.

ADDITIONAL INFORMATION

 

id62732, comms, SUPUNIFI, UNIFISVR, UNIFISW18, UNIFOPT, UNIFQLIC, UNIFSW17, UNIFSW18, UNIFSW19, UNIFWGLIC, UNIFWKLIC, XEVOG2QTOF, XEVOG2TOF, XEVOG2XSTF

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