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Waters

Error with QDa: Source Pressure Test API Gas Trip - WKB56091

Article number: 56091

SYMPTOMS

  • "Source Pressure Test API Gas Trip" error seen on startup or when resetting the instrument
  • Gas is connected and switched on

ENVIRONMENT

  • ACQUITY QDa Mass Detector
  • Empower
  • MassLynx

CAUSE

A faulty probe heater causes the ACQUITY QDa to miscalculate API gas flow.

FIX or WORKAROUND

Replace the ESI Enclosure Assembly (700009612)
 

ADDITIONAL INFORMATION

 

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