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Waters

Sample list does not move to the next line during MassLynx acquisition - WKB48085

Article number: 48085

SYMPTOMS

  • First line of sample list is injected
  • After injection, it does not move to the next line; it reinjects the same vial
  • No data is acquired
  • Status shows "Waiting on Injection"

ENVIRONMENT

  • MassLynx
  • Quattro Premier
  • ACQUITY UPLC

CAUSE

Improper communication between ACQUITY UPLC and Quattro Premier

FIX or WORKAROUND

Reboot the EPC on the Quattro Premier.

ADDITIONAL INFORMATION

 

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