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Sample list does not move to the next line during MassLynx acquisition - WKB48085

Article number: 48085

SYMPTOMS

  • First line of sample list is injected
  • After injection, it does not move to the next line; it reinjects the same vial
  • No data is acquired
  • Status shows "Waiting on Injection"

ENVIRONMENT

  • MassLynx
  • Quattro Premier
  • ACQUITY UPLC

CAUSE

Improper communication between ACQUITY UPLC and Quattro Premier

FIX or WORKAROUND

Reboot the EPC on the Quattro Premier.

ADDITIONAL INFORMATION

 

id48085, comms, MLYNX, MLYNXV41, QUATPREMXE, QUPREMIER, SUPMM, UPBINARY

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