SYNAPT HDMS error including the word "Aurora" - WKB30078
Article number: 30078
SYMPTOMS
- Any tune page error including the word "Aurora"
ENVIRONMENT
- SYNAPT HDMS
CAUSE
Corruption to part of the tune page
FIX or WORKAROUND
- Close MassLynx.
- Go to the instrument folder C:\Masslynx\Aurora.
- Look for three files: Nonstorageexp.exp Tuneprm.ipr Tuneexp.exp
- Delete these three files.
- Reboot the acquisition computer.
- Go into MassLynx. Errors should be gone and the tune page should be back to normal.
ADDITIONAL INFORMATION
id30078, SYNAPT, SYNAPTMS