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SYNAPT HDMS error including the word "Aurora" - WKB30078

Article number: 30078

SYMPTOMS

  • Any tune page error including the word "Aurora"

ENVIRONMENT

  • SYNAPT HDMS

CAUSE

Corruption to part of the tune page

FIX or WORKAROUND

  1. Close MassLynx.
  2. Go to the instrument folder C:\Masslynx\Aurora.
  3. Look for three files:  Nonstorageexp.exp   Tuneprm.ipr   Tuneexp.exp
  4. Delete these three files.
  5. Reboot the acquisition computer.
  6. Go into MassLynx. Errors should be gone and the tune page should be back to normal.

ADDITIONAL INFORMATION

 

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