Skip to main content
Waters

Negative mode calibration fails on Xevo G3 or G2-XS with waters_connect - WKB289015

Article number: 289015

SYMPTOMS

  • Negative mode calibration fails
    • Mean Prediction error limit exceeds the threshold value
    • Linear Residuals plot in the calibration report shows a trough at 316 m/z
    • In the reference peaks table of the report, the 316.9479 expected reference peak is matched against an observed peak with measured m/z of ~316.74
    • Both the 316.74 peak and the 316.9479 peak are present in the data
  • Positive mode calibration passes

ENVIRONMENT

  • waters_connect
  • Xevo G3
  • Xevo G2-XS
  • Xevo MRT

CAUSE

Contamination. Both the contaminant peak (316.74) and the correct peak (316.949) are present in the data, but the calibration algorithm is picking the wrong one. This issue is logged under CRI-7248.

Calibration failure NEG.png

FIX or WORKAROUND

Make up fresh calibration solution and repeat the calibration.

ADDITIONAL INFORMATION

The closest match in Chemspider to 316.74 Da is copper iodide.

Not able to find a solution? Click here to request help.