ACQUITY QDa is not communicating with software - WKB273250
Article number: 273250
SYMPTOMS
- ACQUITY QDa not communicating
ENVIRONMENT
- MassLynx
- Empower
CAUSE
Unknown
FIX or WORKAROUND
- Close the software.
- Restart the PC.
- Restart the QDa.
- Wait 8 to 10 minutes.
- Open the software and test QDa functionality by placing it into Operate.
ADDITIONAL INFORMATION
id273250, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, MLYNX, MLYNXV41, QDA, SUP, SUPMM