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ACQUITY QDa is not communicating with software - WKB273250

Article number: 273250

SYMPTOMS

  • ACQUITY QDa not communicating

ENVIRONMENT

  • MassLynx
  • Empower

CAUSE

Unknown

FIX or WORKAROUND

  1. Close the software.
  2. Restart the PC.
  3. Restart the QDa.
  4. Wait 8 to 10 minutes.
  5. Open the software and test QDa functionality by placing it into Operate.

ADDITIONAL INFORMATION

 

id273250, QDA

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