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Waters

Cannot save the trap gas manual settings on the Tune page for a SYNAPT G2-Si - WKB22744

Article number: 22744

SYMPTOMS

  • After changing the trap gas settings on Tune page under manual controls (Instrument tab), the settings are lost when another Tune page is opened
  • trap gas.PNG

ENVIRONMENT

  • SYNAPT G2
  • SYNAPT G2-S
  • SYNAPT G2-Si
  • SCN 983

CAUSE

Unknown

FIX or WORKAROUND

  1. Type the trap gas setting and press Enter.
  2. Clear the Enable Manual Controls selection under Gas Controls.
  3. Save the system and tune settings.

ADDITIONAL INFORMATION

Do not save the Tune page with the manual controls selected. This will cause the saved manual settings for the trap gas to be lost.

id22744, MALDIG2SI, SCN983, SYNG2HD, SYNG2HDMAL, SYNG2MS, SYNG2MSMAL, SYNG2SHD, SYNG2SHDML, SYNG2SIHD, SYNG2SIMS, SYNG2SMS, SYNG2SMSML

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