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QDa event table (with divert valve events) cannot be saved in Mass Detector mode in Empower - WKB13078

Article number: 13078

SYMPTOMS

  • Entries in event table are not saved when using Mass Detector mode; they are lost when the method is closed.

ENVIRONMENT

  • QDa
  • Empower software and Instrument Control Software (ICS) versions prior to v1.68

CAUSE

Software Defect: QDa event table (with divert valve events) cannot be saved in Mass Detector mode in Empower with an ICS version earlier than 1.68.

FIX or WORKAROUND

  1. Workaround: Use "Advanced" mode in the Events tab to create and save the events table.
  2. Permanent solution: Upgrade Instrument Control Software (ICS) to v1.68 or later.

ADDITIONAL INFORMATION

id13078, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, QDA, SUP

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