- Entries in event table are not saved when using Mass Detector mode; they are lost when the method is closed.
- Empower software and Instrument Control Software (ICS) versions prior to v1.68
Software Defect: QDa event table (with divert valve events) cannot be saved in Mass Detector mode in Empower with an ICS version earlier than 1.68.
FIX or WORKAROUND
- Workaround: Use "Advanced" mode in the Events tab to create and save the events table.
- Permanent solution: Upgrade Instrument Control Software (ICS) to v1.68 or later.