Sample temperature range error on ACQUITY sample manager/Coloumn heater- WKB99950

SYMPTOMS

• Sample temperature range error (50) when you select 5 ºC

• Temperature of 40 is entered, 400 is seen as attempted to be in use instead of 40. If 2 is entered, 20 is seen to be applied instead.

ENVIRONMENT

• SM-FTN
• ACQUITY UPLC

CAUSE

Windows regional settings are not configured for English (United States).

The symbols for English (United States) use decimal formatting, not comma formatting, which is important when
displaying numeric values (12.56, not 12,56).

FIX or WORKAROUND

Configure Windows regional settings for English (United States).

ADDITIONAL INFORMATION