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Error: Active Preheater Configured but not Detected - WKB96736

Article number: 96736

SYMPTOMS

  • Error "Active Preheater Configured but not Detected"

ENVIRONMENT

  • ACQUITY UPLC Column Heater CH-A
  • ACQUITY UPLC Column Manager CM-A, CM-Aux

CAUSE

Dirty contacts

FIX or WORKAROUND

Wipe the contacts using methanol.

ADDITIONAL INFORMATION

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