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Waters

UV/Vis Absorbance Detector - Lower response than expected - WKB89944

Article number: 89944

SYMPTOMS

  • Lower-than-expected peak responses when compared to other similar systems.
  • Retention times are ok.
  • Peak Areas reproducible.
  • Peak Heights reproducible.

ENVIRONMENT

  • 2487 Dual-Wavelength Absorbance Detector
  • 2489 UV/Vis Detector
  • 2996 PDA Detector
  • 2998 Photodiode Array Detector
  • ACQUITY UPLC Tunable UV Detector
  • ACQUITY UPLC PDA Detector
  • ACQUITY UPLC PDA eλ Detector

 

CAUSE

The detector has not been powered-off for a significant length of time, so the calibration against the internal filters has drifted over time. When you select a wavelength for a method, the detector is actually reporting back from the side of a calibration peak rather than the top.

FIX or WORKAROUND

Power cycle the Detector and allow the Detector to reinitialize and perform internal self-adjustments.

ADDITIONAL INFORMATION

 

id89944, 2487, 2489, 2489B, 2489SFC, 2996, 2998, 2998B, 2998SFC, A-10PDA, A-10UV, A-30PDA, A-30UV, UPAPDA, UPARPTUV, UPC2PDA, UPPDA, UPPDAARC, UPPDAARCB, UPPDA-E, UPPDA-L, UPPDALTC, UPPDATC, UPPPDA, UPPTUV, UPTUV, UPTUVARC, UPTUVARCB, UPTUV-E, UPTUVTC

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