Skip to main content
Waters

Alliance SQT 2489/2998 detector linearity and height sensitivity failure - WKB89586

Article number: 89586

SYMPTOMS

  • PM performed; all diagnostic leak tests pass
  • Passing injector linearity and wavelength accuracy test
  • Detector linearity test failure
  • Detector linearity response checked; peak height outside detector's linear range as measured 3.1 AU with 0.22 mg/mL concentration
    • Recommended detector peak heights:
      • < 2.0 AU for 2996/2998
      • < 2.5 AU for the 2487/2489

ENVIRONMENT

  • Alliance 2690/2695 Separations Module
  • Alliance - SQT part 667003309 RevN
  • 2487/2489
  • 2996/2998

CAUSE

Alliance system incorrectly configured for 100-µL syringe

FIX or WORKAROUND

Configure 250-µL syringe.

ADDITIONAL INFORMATION

id89586, 2489, 2489B, 2489SFC, 2998, 2998B, 2998SFC, A-10PDA, A-10UV, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, UNIFQLIC

Not able to find a solution? Click here to request help.