"Lost prime" error during run with 2695 module - WKB88680
Article number: 88680
SYMPTOMS
- "Lost prime" error during run
- Run aborts
ENVIRONMENT
- 2695 Separations Module
- Non-Empower software (Agilent or Thermo)
CAUSE
Degasser is off in the instrument method.
FIX or WORKAROUND
- Turn on the degasser in the instrument method.
- Verify resolution of the "lost prime" error.
ADDITIONAL INFORMATION
id88680, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB