2489 UV/Vis detector communication problem even after detector restart - WKB83316
Article number: 83316
SYMPTOMS
2489 communication problem even after detector restart.
ENVIRONMENT
- 2489 UV/Vis Detector
- Empower 3 Enterprise
CAUSE
Communication problem between LAC/E 32 and 2489 detector.
FIX or WORKAROUND
- Power-off detector.
- Restart LAC/E 32.
- Power-on detector.
- Open Empower.
- Scan for instrument.
ADDITIONAL INFORMATION
id83316, 2489, 2489B, 2489SFC, 2998, 2998B, 2998SFC, A-10PDA, A-10UV, comms