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ACQUITY UPLC Sample Organizer triggers console error message "Organizer shelf numbers not consecutive" - WKB82086

Article number: 82086

SYMPTOMS

  • Console gives error "Organizer shelf numbers not consecutive"

ENVIRONMENT

  • ACQUITY UPLC Sample Organizer
  • ACQUITY UPLC H-Class Sample Organizer
  • ACQUITY UPLC I-Class Sample Organizer

CAUSE

Unknown

FIX or WORKAROUND

  1. Remove all trays and plates from the Sample Organizer.
  2. Run the "Scan and Store shelf layout" function in the ACQUITY Console (under Sample Organizer > Configure)
  3. Place the trays back in the Sample Organizer.
  4. Repeat the Scan and Store function again.

ADDITIONAL INFORMATION

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id82086, UPBINARY, UPIBSM, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN+, UPORGANIZE, UPORGIVD, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO

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