Skip to main content
Waters

Probe temperature failed to settle error message on ACQUITY QDa Mass Detector - WKB78072

Article number: 78072

SYMPTOMS

  • Probe temperature failed to settle error message.
  • Found: Stop flow input activated message appears in logs just prior to probe temperature error.
  • Found: Tank pressure for N2 supply is less than 100 PSI.

ENVIRONMENT

ACQUITY QDa Mass Detector

CAUSE

Tank pressure for N2 supply is less than the require pressure to the back of the instrument.

FIX or WORKAROUND

  1. Replace N2 supply tank.

ADDITIONAL INFORMATION

 

id78072, QDA

Not able to find a solution? Click here to request help.