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Alliance 2695 does not inject under Thermo Chromeleon control - WKB77935

Article number: 77935

SYMPTOMS

  • 2695 downloads initial conditions successfully but does not inject
  • System continues pumping with no errors
  • System worked previously under same configuration
  • Customer IT recently updated antivirus software

ENVIRONMENT

  • Alliance 2695
  • Thermo Chromeleon

CAUSE

Corruption of method due to PC update

FIX or WORKAROUND

  1. Create a new method.
  2. Verify that injection proceeds as expected.

ADDITIONAL INFORMATION


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