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Alliance 2695 does not inject under Thermo Chromeleon control - WKB77935

Article number: 77935

SYMPTOMS

  • 2695 downloads initial conditions successfully but does not inject
  • System continues pumping with no errors
  • System worked previously under same configuration
  • Customer IT recently updated antivirus software

ENVIRONMENT

  • Alliance 2695
  • Thermo Chromeleon

CAUSE

Corruption of method due to PC update

FIX or WORKAROUND

  1. Create a new method.
  2. Verify that injection proceeds as expected.

ADDITIONAL INFORMATION


id77935, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB

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