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Error (with a 2707 Autosampler): Missing plate or rack - WKB7624

Article number: 7624

SYMPTOMS

  • "Missing plate or rack" error message in control panel
  • Resetting or rebooting the 2707 does not correct the problem
  • Error occurs regardless of plate or vial location

ENVIRONMENT

CAUSE

Damaged needle

FIX or WORKAROUND

  1. Replace the needle (700003842, NEEDLE ASSY, STD) and recalibrate.

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