2475 configuration not found - WKB7435

SYMPTOMS

• When the 2475 detector is turned on, "configuration not found" and "reset to default" error messages appear.
• Once the detector warms, "method not found" and "PMT not calibrated" error messages appear.

ENVIRONMENT

• 2475 Fluorescence (FLR) Detector 

CAUSE

3v battery is dead.

FIX or WORKAROUND

1. Replace the yellow Snaphat 3v battery (700001834) located internally on the CPU 2000 PCB board.
2. Calibrate PMT. See article 2694.

ADDITIONAL INFORMATION