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Waters

Instrument failure on 2487 - WKB66117

Article number: 66117

SYMPTOMS

  • "Instrument Failure: 2487@6" in the message center

ENVIRONMENT

  • Breeze 2
  • Empower 
  • 2487 Dual-Wavelength Absorbance Detector

CAUSE

  • Mismatch of IEEE address on the detector and software

Note: The IEEE address for the 2487 defaults to "4" after the battery change

FIX or WORKAROUND

Change the IEEE address on the 2487 to "6", to match the software

ADDITIONAL INFORMATION

id66117, 2487

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