1515 "High Pressure Shutdown" error in Breeze 2 - WKB62116

SYMPTOMS

• Running Waters Beverage Analysis with column (Waters XBridge BEH Phenyl 2.5 µm 4.6 x 75 mm) connected, a "High Pressure Shutdown" error appears in Breeze 2
• With union connected, pressure is steady and low
• System is flushed with 100% water
• Multiple Waters XBridge BEH Phenyl 2.5 µm 4.6 x 75 mm columns bring the same error
• With column connected directly to the outlet of the 1515, the same error occurs

ENVIRONMENT

• Waters Beverage Analysis
• 1515 Isocratic HPLC Pump
• Breeze 2
• 717plus Autosampler
• 2487 Dual-Wavelength Absorbance Detector

CAUSE

Clogged column

FIX or WORKAROUND

Replace the column

ADDITIONAL INFORMATION