Sample manager error: X axis H/W fault - WKB6185
Article number: 6185
SYMPTOMS
- Console shows errors possible (sometimes intermittent):
- X axis move h/w fault
- x-axis h/w lost steps (number)
- X-Axis Home h/w fault
- XYZ mechanism move very stiff and arm doesn't move freely (when Disable motors... command used in the Console)
- Grinding noise when the sample manager tries to home after a reset
- Reboot or power-cycle does not clear the error
- Dirty X rail
ENVIRONMENT
- ACQUITY UPLC Sample Manager
CAUSE
Debris on the x-axis (Dust accumulated and stuck to the rails prevent free movement on x-axis)
FIX or WORKAROUND
- Power-off the sample manager.
- Use canned air to blow off the x-axis bar (against the black accordion at the back of the sample manager).
- Clean the rail and lead screw with a lint free cloth moistened with Isopropyl alcohol to remove stubborn dirt. GT85 or WD40 lubrication spray can be used as well to remove debris on the rails
- Gently move the needle carriage all of the way left and all of the way right several times. Observe the flex cable to avoid damaging it.
- Power-on the sample manager.
- Calibrate X,Y,Z axis
- Calibrate Needle Zp axis
- Characterize needle and seal
ADDITIONAL INFORMATION
Before cleaning:
After cleaning:
id6185, audible noise, UPBSMIVD, UPIBSMIVD, UPLCCHIVD, UPLCCOLHTR, UPNBINARY, UPSMIVD, UPSMPMGR, UPSMPMGR