Agilent 6890N GC does not communicate with PC running Empower 3 - WKB5690
Article number: 5690
SYMPTOMS
- Agilent 6890N GC says OK? - NO when the instruments are scanned for under Node properties
- Unable to see the options for setting flow, temperature, and so on in Run Samples
ENVIRONMENT
- Agilent 6890N GC
- Empower 3
- Avocent hub
CAUSE
Corrupt Avocent driver
FIX or WORKAROUND
Reinstall the Avocent driver.
ADDITIONAL INFORMATION