Communication failure on ACQUITY PDA - WKB53919

SYMPTOMS

• Communication failure on ACQUITY PDA

• Unable to reset detector in ACQUITY console

ENVIRONMENT

• ACQUITY UPLC PDA Detector
• Empower

CAUSE

Lost communication

FIX or WORKAROUND

1. Turn off the detector at the front, switch off power to the plug, and remove the cable from the rear of the detector.
2. Turn on the detector at the front and confirm that the power status light blinks.
3. Turn off the detector again, plug in the power cable, turn on power to the socket, and then turn the detector back on.

ADDITIONAL INFORMATION