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2475 and 2695 under Ethernet control unable to trigger inject start - WKB5362

Article number: 5362

SYMPTOMS

  • Ethernet-based 2695 separations module and 2475 detector suddenly will not trigger injection start sequence, despite being able to in the past
  • Only 2475 detector is able to monitor

ENVIRONMENT

  • 2695 Alliance Separations Module
  • 2475 Fluorescence Detector

CAUSE

Unknown

FIX or WORKAROUND

  1. An injection start cable must be installed between the e2695 and the 2475 (prior to v1.65 firmware).
  2. An injection cable must not be installed between the e2695 and 2475 in v1.65.
  3. An injection cable must not be installed between e2695 and other Ethernet detectors.

ADDITIONAL INFORMATION

Ethernet-based Alliance systems and detectors do not require an injection start cable, and the addition of one can cause timing variations.

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