2707 Autosampler hangs in "Waiting for injection" status - WKB49422
Article number: 49422
SYMPTOMS
- 2707 Autosampler hangs in "Waiting for injection" status
ENVIRONMENT
- Empower 3
- 2707 Autosampler
CAUSE
Mismatch between 2707 ICS 1.30 and an older firmware version
FIX or WORKAROUND
- Run Autoloader to update the firmware.
ADDITIONAL INFORMATION
ICS 1.30.132 would not start injection sequence with FW 1.13. After FW upgrade to 1.15 the instrument worked.
id49422, 2707, 2707SFC