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Waters

No signal with Alliance 2695 , e-SAT/IN, and a non-Waters detector using Empower - WKB4848

Article number: 4848

SYMPTOMS

  • No signal or data when using the e-SAT/IN, 2695, and ECD
  • New instrument method does not solve problem

ENVIRONMENT

  • Empower 3
  • Alliance 2695
  • e-SAT/IN
  • Amtek ECD detector

CAUSE

An inject start cable is missing between the 2695 and e-SAT/IN.

FIX or WORKAROUND

  1. Connect an event start cable (inject cable) between the 2695 (position 1,2 on connector B) and the e-SAT/IN (position marked "inject start").
  2. See the e-SAT/IN Module Installation Guide and the 2695 Separations Module Operator's Guide.

ADDITIONAL INFORMATION

 

id4848, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, E-SATIN, E-SATIN SW, SUP

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