No signal with Alliance 2695 , e-SAT/IN, and a non-Waters detector using Empower - WKB4848

SYMPTOMS

• No signal or data when using the e-SAT/IN, 2695, and ECD
• New instrument method does not solve problem

ENVIRONMENT

• Empower 3
• Alliance 2695
• e-SAT/IN
• Amtek ECD detector

CAUSE

An inject start cable is missing between the 2695 and e-SAT/IN.

FIX or WORKAROUND

1. Connect an event start cable (inject cable) between the 2695 (position 1,2 on connector B) and the e-SAT/IN (position marked "inject start").
2. See the e-SAT/IN Module Installation Guide and the 2695 Separations Module Operator's Guide.

ADDITIONAL INFORMATION