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Error with Alliance 2695: An inject request has failed - WKB46508

Article number: 46508

SYMPTOMS

  • Error: An inject request has failed in middle of run in run sample window
  • No errors on front panel of instrument
  • Instrument failure for e2695 shows up in message center

ENVIRONMENT

  • Alliance e2695 (3.00 firmware)
  • Alliance HPLC system
  • 2695 Separations Module
  • Empower 3

CAUSE

Unknown

FIX or WORKAROUND

  1. Reboot the computer and system.

ADDITIONAL INFORMATION

If reboot doesn't resolve the issue, update firmware to 3.02.

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