Error with Alliance 2695: An inject request has failed - WKB46508
Article number: 46508
SYMPTOMS
- Error: An inject request has failed in middle of run in run sample window
- No errors on front panel of instrument
- Instrument failure for e2695 shows up in message center
ENVIRONMENT
- Alliance e2695 (3.00 firmware)
- Alliance HPLC system
- 2695 Separations Module
- Empower 3
CAUSE
Unknown
FIX or WORKAROUND
- Reboot the computer and system.
ADDITIONAL INFORMATION
If reboot doesn't resolve the issue, update firmware to 3.02.
id46508, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB