ACQUITY UPLC error in Run Samples: Column Manager injection count exceeds warning level - WKB4629
Article number: 4629
SYMPTOMS
- Error observed in Run Samples window: "Column Manager injection count exceeds warning level"
- Maintenance counters in console software do not exceed the number of cycles on the valve
ENVIRONMENT
- ACQUITY UPLC Column Manager (Firmware version 1.40.69)
- Instrument Control Software DP4 (CM ICS 1.60.2076)
CAUSE
Corruption in the ACQUITY Column Manager server processes
FIX or WORKAROUND
- Remove the Column Manager Instrument Control Software (ICS).
- Power-cycle the computer.
- Reinstall the Column Manager ICS.
- Power-cycle the computer.
- Establish communications to the Column Manager device to confirm functionality.
ADDITIONAL INFORMATION
id4629, comms, UPBINARY