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ACQUITY H-class FTN Error: Zp-axis h/w needle lost steps - WKB3369

Article number: 3369

SYMPTOMS

  • Error message from ACQUITY Sample Manager: ZP axis H/W Fault Needle lost step

ENVIRONMENT

  • ACQUITY UPLC H-class
  • ACQUITY UPLC I-class
  • Sample Manager Flow Through Needle (SM-FTN)

CAUSE

Needle not installed properly. Preventing proper movement of injector

FIX or WORKAROUND

  1. Reinstall Needle. Ensure correct placement.

ADDITIONAL INFORMATION

 

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