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Waters

Method editor crashes when switching from direct inject to trapping mode in Analyst with an ACQUITY M-Class - WKB32323

Article number: 32323

SYMPTOMS

  • Direct inject works properly
  • When switching from direct inject to trapping mode in Analyst, the method editor crashes

ENVIRONMENT

  • Analyst
  • ACQUITY M-Class
  • Xcalibur
  • M-Class/nanoACQUITY Driver Pack 1.55

CAUSE

Incorrect folder permissions

FIX or WORKAROUND

 

  1. Browse to the Methods folder (/program files (x86)/waters instruments/methods).
  2. Right-click on the Methods folder and select Properties.
  3. On the Security tab, set read/write access for all users.
  4. Click OK to save the changes and close out of Properties.

ADDITIONAL INFORMATION

 

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