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Waters

RI Detector unable to connect to the software - WKB307869

Article number: 307869

SYMPTOMS

  • RI Detector unable to connect to the software

ENVIRONMENT

  • 2414 RI Detector BLUE
  • Empower

CAUSE

Communication issue

FIX or WORKAROUND

  1. Power off the RI Detector and PC

  2. Power back up and confirm communication between Software and detector

ADDITIONAL INFORMATION

 

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