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Waters

RI Detector cannot connect to the software - WKB307869

Article number: 307869

SYMPTOMS

  • RI Detector cannot connect to the software

ENVIRONMENT

  • 2414 RI Detector BLUE
  • Empower

CAUSE

Communication issue

FIX or WORKAROUND

  1. Power-off the RI Detector and PC.

  2. Power-on and confirm communication between the software and the detector.

ADDITIONAL INFORMATION

 

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