Interpump communications HW failure on the ACQUITY UPLC BSM - WKB30370
Article number: 30370
SYMPTOMS
- Interpump communications HW failure on the ACQUITY I-Class BSM occurs every time the run button is pressed in Empower
- Reset and reboot of BSM does not resolve
ENVIRONMENT
- ACQUITY UPLC BSM
- ACQUITY UPLC I-Class
CAUSE
Cable problem
FIX or WORKAROUND
- Power-off the BSM.
- Reseat the cables in the pump (one for each pump).
- Power-on the BSM.
- Reset the BSM in the ACQUITY Console.