No control over 515 pump using a pump control module or SFO in MassLynx - WKB30361
Article number: 30361
SYMPTOMS
- After loading method, the 515 pump flow rate stays at 0 mL/min
ENVIRONMENT
- 515 pump
- Pump control module
- MassLynx
- System Fluidics Organizer
CAUSE
Communication failure; the 515 pump is not set to remote mode
FIX or WORKAROUND
- Close MassLynx and turn off the computer.
- Turn off the pump control module or SFO.
- Set the 515 to remote/run mode.
- Turn on the pump control module or SFO.
- Turn on the PC and log in to MassLynx.
- Reset communication.
- Load the method and verify that the 515 starts and stops through MassLynx.
ADDITIONAL INFORMATION
id30361, 515, comms, MLYNX, MLYNXV41, SUPMM