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Error "Loop too small for sample" in Empower run samples with 2695 - WKB29828

Article number: 29828

SYMPTOMS

  • 2695 has 200-µL sample loop installed
  • When making 150-µL injection volume, error "Loop too small for sample" appears in the run samples window

ENVIRONMENT

  • Empower 3 
  • Alliance HPLC system
  • 2695 Separations Module

CAUSE

The configuration for sample loop volume in the 2695 is wrong.

FIX or WORKAROUND

Correct the configuration in the front panel of the 2695 to match the loop volume that is physically connected on the system.

In this case (see screen shot below), change the configuration from 100 µL to 200 µL loop size.

 

Loop size.PNG

ADDITIONAL INFORMATION

 

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