Skip to main content
Waters

Constant beep and no communication - WKB28135

Article number: 28135

SYMPTOMS

  • Constant beep when the instrument is powered-on
  • No communication via Ethernet
  • No communication via RS-232
  • BSM does not show up in the loader

ENVIRONMENT

  • ACQUITY Classic
  • Empower
  • 1515 Isocratic HPLC Pump
  • 1525 Binary HPLC Pump

CAUSE

A side pump CPU board (yellow snaphat) battery is damaged.

FIX or WORKAROUND

  1. Replace the battery.

ADDITIONAL INFORMATION

700001834 - Battery, 3V Zeropower, Snaphat (yellow square)

Not able to find a solution? Click here to request help.