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Waters

2475 Error: PMT Not Calibrated - WKB2694

Article number: 2694

SYMPTOMS

  • When 2475 initializes there is a PMT not Calibrated error
  • New battery installed

ENVIRONMENT

  • 2475
  • Breeze

CAUSE

Information including the Calibration Data, is lost when the battery is not functioning or if replaced.

FIX or WORKAROUND

  1. Power on detector and press the Enter key through the errors
  2. Set Serial number
  3. Flush system out with 100% HPLC Water for at least 30 minutes
  4. Calibrate Wavelength
  5. Calibrate PMT
  6. Normalize Units
  7. Run as normal

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