- After the resolution check for an ACQUITY QDa successfully passes, the date is not shown in the ACQUITY console
- ACQUITY QDa Detector
- ACQUITY console
- Empower 3 or MassLynx
FIX or WORKAROUND
- Intentionally make the resolution check fail by changing the settings in the tune page.
- Correct the tune page settings back to their original values.
- Rerun the resolution check. (It should pass, and the current data should appear in the console.)
It is important to note that this does not affect the operation of the QDA. The resolution test will still pass and the appropriate files are saved as expected, these are:
They are saved in the following locations:
For Empower: C:/Empower/Instrument/Temp
For MassLynx: C:/ProgramFiles (x86)/Waters Instruments/Temp
If the workaround does not fix the issue, re-install the driver pack. For MassLynx it is necessary to re-install MassLynx, for Empower only the drivers need to be re-installed.