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Waters

No numerical readback for degasser pressure on Alliance 2695 - WKB26368

Article number: 26368

SYMPTOMS

  • Degasser does not operate
  • Readback for degasser pressure on front screen of Alliance is "*"
  • No numerical readback for degasser pressure
  • Bubble found on compression error
  • C/D ratio over 1.80
  • Poor communications to the optional components:
    • Column temperature "*" even though was previously working. 
    • Sparge option available even when degasser installed.
    • Sample temperature available as normal.

ENVIRONMENT

  • Alliance 2695 Separations Module
  • Alliance 2695D Separations Module
  • Alliance 2795 Separations Module

CAUSE

The degasser PCB is faulty.

FIX or WORKAROUND

  1. Replace the degasser PCB (700002511).

ADDITIONAL INFORMATION

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