Skip to main content
Waters

The 2998 Photodiode Array Detector will monitor the baseline but I see no signal after starting the injection in Empower 3 - WKB26304

Article number: 26304

SYMPTOMS

  • The 2998 Photodiode Array Detector will monitor the baseline but I see no signal after starting the injection in Empower 3

ENVIRONMENT

  • 2998 Photodiode Array Detector
  • Empower 3

CAUSE

Faulty inject start cable

FIX or WORKAROUND

  1. Replace the inject start cable which connects the 2695 Separations Module and the 2998 Photodiode Array Detector

ADDITIONAL INFORMATION

Prior to replacing the cable, try simply reseating the connections and make sure the wire is not pinched or crimped.

id26304, 2998, 2998B, 2998SFC, A-10PDA, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

Not able to find a solution? Click here to request help.