Corporate LAN conflicts with the instrument LAN on ACQUITY systems - WKB257624

SYMPTOMS

• Corporate LAN conflicts with the instrument LAN assigned to 192.168.0.1

ENVIRONMENT

• MassLynx
• Empower 

CAUSE

The corporate LAN is set to 192.168.xxx.xxx.

FIX or WORKAROUND

First, ask the local IT if they can run their corporate LAN on another IP address.
If that's not possible, follow the procedure below:

1. Power-off all modules.
2. Remove the instrument from the Waters DHCP Server configuration.
3. Run the Waters DHCP Server Configuration Wizard to choose the alternative address of 172.16.0.1.
4. Reboot the host PC and open the Waters DHCP Server configuration.
5. Power-on all modules and ensure that they populate the Waters DHCP Server.

ADDITIONAL INFORMATION