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M-Class SM-FL error messages during injection: drawing sample rate excessive, sample pressure low, and sample pressure high - WKB256335

Article number: 256335

SYMPTOMS

  • Alternating error messages during sample injection: "Warning: Drawing sample rate excessive (-14.1)", "Fatal: Sample pressure low (-10.3): possibly no wash solvent or needle damaged"
  • Error after reset and re-initialization: "Sample fluidics high pressure limit (226.4)"

ENVIRONMENT

  • M-Class SM-FL

CAUSE

Blocked loop

FIX or WORKAROUND

  1. Exchange the loop.
  2. Run the characterize needle seal and characterize needle and loop volume diagnostics as well as the syringe leak tests.

ADDITIONAL INFORMATION

  • 430002938 - Sample Loop, Ext. Hypo Tip, 10 µL 
  • 430001320 - Sample Loop, 20 µL 
  • 430001325 - Sample Loop, 50 µL 
  • 430002209 - Sample Loop, 100 µL 
  • 430003166 - Sample Loop, Ext. Hypo Tip, 1 µL 
  • 430002928 - Sample Loop, Ext. Hypo Tip, 2 µL
  • 430002936 - Sample Loop, Ext. Hypo Tip, 5 µL 

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