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SM-FTN error: Needle Seal Move Limit Exceeded - WKB25526

Article number: 25526

SYMPTOMS

  • Error: "Needle Seal Move Limit Exceeded"
  • Characterizing needle seal brings a "force limit exceed" error

ENVIRONMENT

  • ACQUITY UPLC H-Class
  • UP SM-FTN
  • ACQUITY UPLC H-Class Bio
  • ACQUITY UPLC I-Class

CAUSE

 Needle is improperly routed in needle carriage. 

FIX or WORKAROUND

  1. Reseat the needle in the needle carriage, per the needle replacement procedure found in the FTN Overview and Maintenance Guide.
  2. Calibrate the needle z axis.
  3. Characterize the needle seal.

ADDITIONAL INFORMATION

 

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