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Waters

Needle/seal move limit exceeded (5.0) - WKB253082

Article number: 253082

SYMPTOMS

  • "Needle/seal move limit exceeded" error
  • "Seal force sensor h/w fault" error
  • No issues with the spring under the seat port

ENVIRONMENT

  • ACQUITY I-Class SM-FTN
  • ACQUITY H-Class SM-FTN

CAUSE

Needle not fitted correctly on needle carriage
NOWTSZ needle seal move limit 5.png

 

This is what the sample needle should look like when installed correctly.

clipboard_e2c6518a568b746851d78634ac6649807.png

FIX or WORKAROUND

Reinstall the needle properly and rerun calibrations

ADDITIONAL INFORMATION

 

id253082, A-30SM, UPISMFTN, UPPFTN, UPSMFTN, UPSMFTN+

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