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Waters

Peak response consistently higher or lower during analysis on ACQUITY UPLC SM-FTN - WKB241356

Article number: 241356

SYMPTOMS

  • Reduced or saturated peaks when injecting same volume as on identical system
  • Consistent areas are lower or higher than expected

ENVIRONMENT

  • ACQUITY Arc Sample Manager FTN-R
  • ACQUITY UPLC
  • ACQUITY UPLC H-Class
  • ACQUITY UPLC H-Class Bio
  • ACQUITY UPLC I-Class
  • ACQUITY UPLC H-Class PLUS
  • ACQUITY UPLC H-Class PLUS Bio
  • ACQUITY UPLC I-Class PLUS
  • ACQUITY UPLC M-Class
  • nanoACQUITY UPLC
  • ACQUITY UPLC Sample Manager 
  • ACQUITY UPLC Sample Manager - Flow Through Needle PLUS (SM-FTN PLUS)

CAUSE

Sample syringe volume is incorrect.

FIX or WORKAROUND

Amend the sample syringe volume in the console to match the configuration of hardware.

ADDITIONAL INFORMATION

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