ACQUITY FTN "String" error - WKB205474
Article number: 205474
SYMPTOMS
- "String" error seen for ACQUITY FTN
- FTN component fully populated in DHCP
- No error indicated on LED status lights
ENVIRONMENT
- ACQUITY UPLC H-Class
- ACQUITY UPLC H-Class Bio
- MassLynx
CAUSE
Third-party program installed on computer interferes with ICS (specific cause of interference unknown).
FIX or WORKAROUND
- Deconfigure the system in MassLynx.
- Remove instrument drivers.
- Install instrument drivers.
- Reconfigure the system in MassLynx.
- Reset FTN in the console.
ADDITIONAL INFORMATION
id205474, MLYNX, MLYNXV41, SUPMM, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO