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Error with ACQUITY FLR: Check grating calibration - WKB20235

Article number: 20235

SYMPTOMS

  • ACQUITY console displays "Check grating calibration", followed by FLR detector error
  • Lamp flashing red
  • Lamp hours only 83
  • Reset of FLR doesn't resolve
  • Normalization of FLR doesn't resolve

ENVIRONMENT

  • ACQUITY UPLC FLR Detector

CAUSE

New lamp is not seated correctly.

FIX or WORKAROUND

  • Power-off the FLR.
  • Remove the lamp and reseat it.
  • Flush the flow cell with 100% HPLC-grade water.
  • Run Normalization. 
  • Run wavelength calibration.

ADDITIONAL INFORMATION

"Lamp lighting failure, filter initialization failure 4000.00" error may also appear.

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